Not all countries allow the import of adult toys. Although I just describe it on the package as a toy or belt if your order gets stopped at customs because it is against the law of that country or state to import these goods and they are seized or sent back to me you will not get a refund from me. It is the customers responsibility to check if this might be a problem. Because of Brexit I have to fill in a customs form saying the cost of the goods which means everywhere but the UK may have to pay import duty, it doesn't always happen but if you order outside the UK you need to factor in that there may be a sum of money which goes to your government usually 15%-20%. This money does not come to me. But if you choose not to pay customs you will not get a refund for your if you refuse it. Please think carefully before buying an Extra Large dildo I cannot accept these back for refund or exchange as they are made to order and expensive to produce. This means that some of the dildos in the Realistic/supersize range will not be refunded because you didn't realise how big it was. Specifically I am talking about Rex, Damian, Dylan, Nas, Aaron and Dylan. I want you to be happy and will give a full refund on everything else minus my shipping costs if you do not like it and you send it back unused in its wrapping.