How to return an order.
Whatever model you select you can return for exchange or refund without quibble as long as you do so within 10 days of receipt.
Goods should be sent back in their original condition, which in the case of Dildos means they should still be in their original wrapping, unused.
We cannot exchange goods that have been used unless they are faulty or you don't want because you have broken up with your lover after placing your order.
You will get another lover, a better one, save it for them, you know you are worth it! Once you placed an order it can NOT be cancelled, so don't order when you are under the influence. It's a major investment and one to make sober! An order can be altered, if you have second thoughts about suitability, but not refunded.
For your protection we recommend that you use a recorded delivery service (recorded or special delivery), as we can only replace goods we have actually received. We will also refund the delivery charge if the return is the result of our error. Please state the reason for the return and include your name, and address, and a phone number so i can liaise with you. Important: Do not send to our E3 studio address, we are in a large building with a communal post box and your package may not reach us. Please return to: Studio 1.1 19 Osterley Rd, London, N16 8SN If you want to return something or replace it you MUST Whatsapp or text me both to alert me of your decision and have my agreement to replace or refund. There is no guarantee of refund or replacement with out verbal or text agreement. There are no chat bots at Babes, there is me Ande (she/her) a human being that will deal with any issues on a personal basis. If you do this, I may waive my strict policy in exceptional circumstances. I really do try to be fair, don't be afraid to talk. For instance say you buy goods worth £400 and then your dog or cat falls ill and needs to be treated and you are more skinted than minted. It's a given that your pets interests will trump a dildo.
The most important thing if you can't meet the strict criteria that you agree to that we talk first.
The most important thing if you can't meet the strict criteria that you Also Whatsapp or text me with the tracking code when you have posted it, that way I can look out for your parcel. +44(0)7917 626 777
